Illegal Online Content

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Illegal Online Content

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Help eradicate child sexual abuse material online

  • If you see online child sexual abuse material report it to the eSafety Hotline using the online complaint form.
  • NOTE:  If you believe that a child or any other person is in IMMEDIATE danger, please contact the police on 000.
  • Through relationships with law enforcement and other internet hotlines around the world, the eSafety Hotline, under the Office of the Children's eSafety Commissioner, pursues the removal of online child sexual abuse material globally.

The role of the Office of the Children's eSafety Commissioner (the Office):

The Office of the Children's eSafety Commissioner leads online safety education for the Australian Government and protects Australian children when they experience cyber bullying by administering a complaints scheme.  The Office also deals with complaints about prohibited online content through the operation  of the eSafety Hotline.

The eSafety Hotline

Under Australian law, the eSafety Hotline investigates valid complaints made by Australian residents and law enforcement agencies about a range of prohibited online content including child sexual abuse material.

The Office has legal take-down powers for illegal online content hosted in Australia.  Additionally, the eSafety Hotline notifies Australian law enforcement of illegal online content hosted in Australia.  Illegal online contented hosted in another country is either reported to the Australian Federal Police or through INHOPE - the International Association of Internet Hotlines, for law enforcement investigation and take-down in the hosting or production country.

The eSafety Hotline contributes to the removal of online child sexual abuse material.  It helps:

  • prevent inadvertent access to highly offensive illegal content by Australian citizens
  • ensure such material is rapidly brought to the attention of law enforcement agencies in Australia and around the world
  • stop online re-victimisation of child abuse victims through the removal of the record of their abuse
  • disrupt access to content by people seeking online child sexual abuse material

Complaints to the eSafety Hotline are assessed with reference to the National Classification Scheme, which also applies to traditional media such as films and computer games.  Where content is found to contain offensive images of children, action is taken to have the content removed.  Through relationships with law enforcement and other hotlines around the world, the eSafety Hotline pursues the removal of online child sexual abuse material, regardless of where it is hosted. 

Making a complaint

If you see online child sexual abuse material report it to the eSafety Hotline using the online complaint form.  Complainants may choose to remain anonymous, or provide their details (if they wish to be notified of the outcome of an investigation).

Complainants must be Australian residents in most cases.

Note: There are no financial rewards for making complaints to the eSafety Hotline.

Further information

More information about the eSafety Hotline is available at www.esafety.gov.au/hotline

More information about INHOPE is available at www.inhope.org